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Moqebelo M
1 reviews | Active since Mar 2022
14 Jul 2022, 14:16
Bad service
I received a very bad service from Rehieba Mitchell from Cape Union Mart at Goldfields Mall in the free state at Welkom, I came to the store trying to download a Paynow app she was not friendly at all at three different day's I was at the store end up buying the items with my bank her attitude is just not customers she's very arrogant, rude and have no customer service whatsoever. Next I'm in that store I wouldn't want to be assisted by her.
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Cape Union Mart's replyOfficial
19 Jul 2022, 12:21Hello Moqelebelo
Thank you for taking our call
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
Thank you for taking our call
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
Cape Union Mart's reply19 Jul 2022, 12:21
Official
Hello Moqelebelo
Thank you for taking our call
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team
Thank you for taking our call
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the store leader and area manager who will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart Team