1 reviews | Active since Oct 2010
Bad Service
<p>I bought a K-Way 4 person tent on Friday that I decided to return because we want to buy a canvas tent instead. I have been to the store for 2 days now where I can not be assisted because they have no cash in store to refund me as I don't have a credit card or want a gift voucher in return. I think this is totally unexceptable for a store and manager to do nothing to solve the problem but only have excuses not to assist and pulling up their shoulders!!! I want my money back please. Can my problem be solved by a competent person who will be able to help not have excuses not to assist with my problem.</p>
Good day Deirdre,
We are so sorry to hear about your experience within our Middelburg store.
This is certainly not the level of service we wish to provide our customers with.
We will get in touch with the store and ensure that a leader contacts you back as soon as possible to have this resolved.
The Cape Union Mart Team
Good day Deirdre,
We are so sorry to hear about your experience within our Middelburg store.
This is certainly not the level of service we wish to provide our customers with.
We will get in touch with the store and ensure that a leader contacts you back as soon as possible to have this resolved.
The Cape Union Mart Team