1 reviews | Active since Mar 2017

06 Mar 2017, 20:17

Bad service

<p> Hi, on the cape union mart site it says all cape unions accept foreign cash mainly dollars, but today 6 March 2017 i went to the rosebank branch and they refused to help me, plus there was a coloured girl that works there that was rude and laughed at me as if im a stupid, so im very upset and really ****ed at the bad customer service from a well known company such as cape union mart which garantees things and doesnt live up to and if i were the manager i'd get rid of those workers they spoiling cape union marts reputation</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply07 Mar 2017, 10:19
Official

Good day Beenzo,

We are so sorry to hear of your experience in our Rosebank store.

This is definitely not the level of service we wish to provide any of our customers with.

We will look into this and liase with the store as a matter of urgency.

Feedback will be provided before the end of the day.

Kind Regards,

The Cape Union Mart Team