1 reviews | Active since Mar 2009
Bad quality
Hi I purchases some bush shorts on Saturday last for my son to start his new career in game ranging. He wore them for the first time on the Monday, he came home that evening and the shorts had tore open in the rear. He never caught them on anything, they just split. We purchased them from your outlet as we wanted good quality and durable clothing for the bush, and assumed as the inflated price that these were the correct ones. I contacted your Twitter page for a response as to returning them for replacement / credit but their has been no reply. Please advise
Good day Marc,
Thank you for contacting us, we sincerely apologize for the poor experience you have had with one of our products.
We pride ourselves in providing you with the best possible quality, please take the item to your closest Cape Union Mart store for a replacement. Take along the proof of payment and the garment as it will be sent off for an evaluation, to avoid this from happening in the near future.
Kind regards,
The Cape Union Mart Team
Best regards,
Good day Marc,
Thank you for contacting us, we sincerely apologize for the poor experience you have had with one of our products.
We pride ourselves in providing you with the best possible quality, please take the item to your closest Cape Union Mart store for a replacement. Take along the proof of payment and the garment as it will be sent off for an evaluation, to avoid this from happening in the near future.
Kind regards,
The Cape Union Mart Team
Best regards,