RF
Rudi F
1 reviews | Active since Jul 2015
16 Jul 2015, 14:31
Bad after sales service and repairs
After a few back and forths with the management at Cape Union Mart cavendish square, ive been informed that a company by the name of Altimo deals with the reapirs and services for Suunto. Turn around time for repairs is about 6 weeks, even for a baterry change. This is pathetic. I could have bought a Garmin and saved myself a lot of trouble.<br> Cape union mart is unable to assist me further. It is apparently now in the hands of Altimo. This is pathetic. Had I known this, I would probably not have made the purchase.<br> PLEASE BEWARE WHEN BUYING CERTAIN PRODUCTS FROM CAPE UNION MART. .....AS FOR SUUNTO, THIS WILL BE THE LAST PRODUCT I PURCHASE FROM THIS BRAND.
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Replies (1)Cape Union Mart's replyOfficial
22 Jul 2015, 10:31Hello suuntoman,
We are sorry to hear about your experience with us. We will be in touch shortly to see how we can speed up this process.
Regards
The Cape Union Mart Team
We are sorry to hear about your experience with us. We will be in touch shortly to see how we can speed up this process.
Regards
The Cape Union Mart Team
Cape Union Mart's reply22 Jul 2015, 10:31
Official
Hello suuntoman,
We are sorry to hear about your experience with us. We will be in touch shortly to see how we can speed up this process.
Regards
The Cape Union Mart Team
We are sorry to hear about your experience with us. We will be in touch shortly to see how we can speed up this process.
Regards
The Cape Union Mart Team
