ARROGANT AND HOSTILE MANAGER EASTGATE BRANCH

The manager at Eastgate Branch has an arrogant and and unhelpful attitude . I was querying the policy on no refunds on gift cards . When I questioned why customers aren't informed prior to purchasing a gift card that the card cannot be redeemed for cash his answer was ' the terms are on the back of the card ' When I explained that this could only be read after purchasing the gift card his answer was " who's problem is that ? " I find this answer to be arrogant and hostile . Furthermore In addition to this there is no information on your website stating that gift cards cannot be redeemed for cash