Annoyed and highly irritated by Cape Union Mart Card

Just received the worst service ever from Cape Union Mart Customer Service and ***** section. Was told two weeks ago someone tried to buy on my account online while my card was in my possession. My card was blocked and I was informed I needed to get a replacement card. On 26 Jan went in for replacement card at Tygervalley and both the consultant and I had to repeat everything to 4 different ppl . We were online for 45 minutes when I decided enough was enough and to walk out of the stores. I requested that my account be closed due to their pathetic service