CN
Carl N
1 reviews | Active since Apr 2018
16 Feb 2021, 12:15
ACCOUNT BLOCKED FOR 2 WEEKS LATE!!!
I've been a customer of CUM for many years. My account was always paid on time. Somehow my statement got lost in cyberspace. Then received a text message saying I owe R140 which I immediately arranged payment. Went to the store to buy a few items. ACCOUNT BLOCKED for being 2 weeks late. Needless to say, I squared up my account and told them knotted!!!!
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Cape Union Mart's replyOfficial
16 Feb 2021, 15:58Hi Carl
We apologize for the unpleasant experience.
As RCS is our third party credit provider, we do not have any access to customer accounts.
Please contact RCS on the below details and an agent would be able to assist.
RCS Contact: ***
RCS Email: ***
Yours in adventure
Cape Union Mart
We apologize for the unpleasant experience.
As RCS is our third party credit provider, we do not have any access to customer accounts.
Please contact RCS on the below details and an agent would be able to assist.
RCS Contact: ***
RCS Email: ***
Yours in adventure
Cape Union Mart
Cape Union Mart's reply16 Feb 2021, 15:58
Official
Hi Carl
We apologize for the unpleasant experience.
As RCS is our third party credit provider, we do not have any access to customer accounts.
Please contact RCS on the below details and an agent would be able to assist.
RCS Contact: ***
RCS Email: ***
Yours in adventure
Cape Union Mart
We apologize for the unpleasant experience.
As RCS is our third party credit provider, we do not have any access to customer accounts.
Please contact RCS on the below details and an agent would be able to assist.
RCS Contact: ***
RCS Email: ***
Yours in adventure
Cape Union Mart