A LITTLE CUSTOMER CARE TOO MUCH TO ASK FROM THIS COMPANY - YES IT IS

Most horrible online buying experience. I am a frequent online shopper but this was my first time ordering from Cape Union Mart. Order placed on 11 Nov. Initially made a typing error with the cell no for receiving the delivery. Immediately corrected this. From here it just went downhill. First I was told the order was back to the online shop. They will send it out again. NOTHING for two weeks, in which time I constantly phoned and e-mailed .. Then, exasperated, I phone again .. my order was delivered to someone in Nelspruit!! I live in Gauteng .. they will get back to me .. NOTHING !! It is now one month and 5 days later. Mailing, phoning, mailing, phoning .. do not expect them to EVER phone you back ..