6- 8 weeks to Glue on a piece onto a jacket

<p>I purchase a new jacket earlier this year. within the first 2 months, the black corner around the jacket was peeling. I took it for repair on the 10/6/17. Exactly one month ago</p> <p>I was told that the process takes 6-8weeks. This is unacceptable, how can it take 6-8weeks to do this?</p> <p>please can this be escalated and a status update provided.</p> <p> </p> <p>Repair Invoice number: 73695<br />Product code: ********** 127006 K-way bandit hoodie</p> <p>Email ***</p> <p> </p>