Disappointed

On the 26th of February 2018. I made a booking via Trivago, for two nights @ R800 per night, after reading the reviews, I immediately cancelled my booking, I still have both email confirmation.... In the beginning of April, after going through my bankstatement, I traced the Debit that was processed, with no reversal. I immediately contacted Knightbridge(company responsible for payment facilities on Trivago) they informed me to contact the Owner of the Guest House directly....3 weeks later I still have not received my money, story after story, first it was the payment needed to be authorised, last week he told ne he had Month-End and Financial year and, or which i didnt buy into it, he promised to make payment this week i followed up this morning he told me he is in Hospital with a broken Hip, he will make payment next week. I dont care about his hip. Technology makes it so easy for us to make payment anytime, anywhere...... Dont ever book at this guest house, they are pathetic...??