Miserable and utterly rude staff

<p>On 1 & 2 February 2017, I attended a management conference with my company (Old Mutual). As we concluded our last day (2 February 2017), I approached the help desk at the confernce centre to validate my parking. Firstly the lady who was attending to me did'nt bother to greet, after I politely greeted her, I then asked her if she could validate my parking for me and informed her that i attended a conference in the building and gave her the name of the event. she then took my ticket and told me that i need to be more specific, i told her i was with Old Mutual and she then sarcastically told me "if you had mention that in the first place then we wouldnt have had this problem wouldnt we". Was so apaulled by her attitude and sarcasm. </p> <p>I have never experienced anything like that before and was horrid by it. </p> <p> </p> <p>Her name was Shanaz (i think) and the time she assisted was around 2:30 - 3pm.</p>