AK
Adleen K

1 reviews | Active since Apr 2018

29 Jan 2019, 12:10

POOR CUSTOMER SERVICE

On the 27th of January, we visited the Cape Town Fish Market in Big Bay. Upon arrival we were seated then waited 15 minutes for someone too approach us.

We ordered drinks and a meal, after 1 hour our food arrived only after I got up from my seat to question one of the staff members.

Sad thing is the place was not even busy 4 tables beside our table. POOR SERVICE!!!!

Whilst eating my partner realised that some tiny steel particles was all over his steak, we called the waiter she apologised and said Its the scotch bright used to clean the grid, continued eating same issue with my steak. Manager came and the only response was that he will communicate with the Kitchen. I was not hoping for a free meal I just wanted the food to be replaced.

That was not offered we paid and left.

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