Disappointed in service and food not up to standard

CTFM V&A Waterfront - Monday 14 Feb 2022 (Online complaint with store - Feedback ref 6996 / Tracking ref 48961)

Online booking was made for 7 pm, was only taken in at 7.25 pm due to a long queue that was not managed properly.

I used the female toilet facilities to find that not one cubicle had toilet paper so had to run out and ask for them to be replenished.

Our salmon roses arrived without caviar, so we called the waiter back thinking they possibly forgot and asked about it but was told that they had run out.

Our rabata baby squid was rushed and not what we were used to, this is a dish we have often so know it was not up to scratch.

I understand that valentines day fell in line with your Monday night special, which obviously led to the staff looking overwhelmed at times and quite a few tables around us were complaining about delays in being attended to.

Overall not a good dining experience at all