CL
Charlotte L
1 reviews | Active since Dec 2019
09 Dec 2019, 14:57
Moving company from hell
Don't use this company! Their service was an absolute shambles. From poor (zero) communication, to repeated changes of the delivery date which involved me in additional expense, to delivery of scratched and dirty items and finally the threat to withhold delivery unless I paid an additional R2000 .... it was a moving company from hell.
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Replies (2)
Cape Removals's replyOfficial
13 Dec 2019, 09:23Hi Charlotte. Our apologies for this. I will be following up and reporting back to you
Cape Removals's reply13 Dec 2019, 09:23
Official
Hi Charlotte. Our apologies for this. I will be following up and reporting back to you
Cape Removals's replyOfficial
18 Dec 2019, 06:42Hi Charlotte. As per my email to you - There were mitigating circumstances like a disruptive share load schedule and Eskom power outages. We did try remedy on the ground and came back to complete your move. I also did offer to propose to help provide remedy's to the inconveniences to you, However you have declined and have asked to leave the matter. There were many behind the scenes challenges which were out of our control and contributed to the chaos. Once again our apologies. Regards Brad Moore
Cape Removals's reply18 Dec 2019, 06:42
Official
Hi Charlotte. As per my email to you - There were mitigating circumstances like a disruptive share load schedule and Eskom power outages. We did try remedy on the ground and came back to complete your move. I also did offer to propose to help provide remedy's to the inconveniences to you, However you have declined and have asked to leave the matter. There were many behind the scenes challenges which were out of our control and contributed to the chaos. Once again our apologies. Regards Brad Moore