1 reviews | Active since Jul 2014
Cape Removals Stay away.
If I could give them less than 1 stars I would. On the 20th I confirmed the allotted time of 13:00 was good for me. This was for my move on the 5th of September 2026.
I emailed them on 30 August 2026 to make sure everything is sorted to be informed they can assist me in the morning. Upon hearing this I was upset since I can only move after 12:00 so the 13:00 slot was very important and my allotted time seems to have never been confirmed.
I then wrote a bad review. After doing so I get a email stipulating that the 13:00 slot can now be done. I then confirm this slot and ask for confirmation. I get an email saying a formal quote will be sent in due course.
I thereafter receive a call asking why I gave a bad review. Cape Removals took no responsibility for their bad service for initially not booking my move on 20 August 2026. They instead blame shifts. This is definitely not a company I want to work with. If something goes wrong and they are responsible they will definitely try to shift the blame to you.
This doesn't sound like our modus operandi, and we are sorry about your experience
We will follow up and report back to you
This doesn't sound like our modus operandi, and we are sorry about your experience
We will follow up and report back to you
