T
Tyrone

1 reviews | Active since Aug 2021

17 Aug 2021, 10:06

Bruh...

Trying to explain the nightmare I went through because the address wasn't sufficient for the driver, is really difficult to explain. My friends watched me rage while an *********** driver insisted on me sending him a location pin to a number, then didn't receive it, called me ten minutes later and tells me he gave me the wrong number. So I add the new number, but it isn't even listed on WhatsApp. another 10 minutes later I get a message on that number on WhatsApp, so then I fight with the terrible WhatsApp map system (not his fault) to try and get a pin for a non-named location. After eventually just grabbing the coordinates from Google Maps, I send them to him...and he also asks me for the contact details of the person at the collection. I gave all of this to the admin office. Never again.

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Replies (1)
Cape Removals
Cape Removals's reply17 Aug 2021, 12:39
Official
Hi Tyrone.  We are really sorry about your experience.  We ate sorry that our service was up to speed. We will consult the team and try and get their explanation in order to prevent the issue from reoccurring.  

Best regards,