Disrespectful business

On 24/01/2024 Cape Refrigeration and Air Conditioning Specialist came to my residence to fix my fridge which had an issue of not cooling. They did not completely do the job they came out to do. The bottom area of my fridge is not strongly freezing, and the top area was not fixed at all. Two days later, I brought the matter to their attention and I was ignored. To date they are ignoring my texts and calls. I have a 6 months warranty with them.

This is a total disrespect and undermining of clients. I need my refund so that I can approach someone else to fix my fridge.