1 reviews | Active since Apr 2019
Pedestals
Good day
So in December last year I have bought a bed set from Cape pine Furtinure and I received my bed set, I picked up my bed set from the store in Plumstead when I got there my bed was perfect but my pedestals was not . My pedestals had marks on it and the legs of the pedestals was skew. I made contact with the owner his name is Frank and he told me he would have new pedestals made for me with 3draws instead of 2and the legs . I don’t want my money back I want the pedestals that I paid for . It’s April now I have made contact with the owner on numerous occasions and he then sent me WhatsApp message to tell me that he will have new 1nce made and then I should bring the old 1nce back to the store. I have told him I am going to take further steps with him but he just don’t care about it at all.My husband called him and he said he doesn’t know what my husband is speaking about . I have all the evidence that he sent to me via WhatsApp and I even have the sms’s That I have sent to him. When ever I tried calling him he ignores my calls and my messages, he always tell the lady that’s working at the store her name is Chichi she told me she doesn’t know what to do because he ignores he as well . I then saw a post on Facebook from Pamala she works at the factory and I’ve made contact with her and she then told me when ever she ask him about the pedestals he ignores her as well. I still have the plastic over the pedestals I haven’t used it at all . I was charged for something that I’m unhappy with and the owner doesn’t care at all I would like some advice on what to do because the 2ladies working for him always have a story to tell me when I ask about the pedestals. I really need to know what to do to go forward with this company. I have pics and the messages that he sent to me . thank you in advance
