NOT FIXING MY BUFFET

I purchased a solid black wood buffet from Shaun van der Klashorst, Cape Gold Furniture, in 2010/11 when Shaun was still with the showroom in Northumberland Street , Bellville .<br> <br> In 2012 the top of the buffet started splitting. Shaun sent a team of workers to repair it with special glue and gave it a clasp.<br> Beginning 2013, the top started splitting again. I phoned Shaun and he said it has to be replaced and he'll let me know when a truck will be coming to Cape Town form George to pick up my buffet to replace the top.<br> After that, no communication from Shaun. Again I tried to get hold of him for months (if not a year), but no luck .<br> Eventually in Nov 2014 I got hold of Dries Herbst, who, after numerous emails that he just do not reply on, picked up my buffet end of Feb 2015 (two years later!)<br> When I received my buffet back end of March 2015, the drawers did not fit. <br> I have emailed and phoned Dries/Shaun/Marc numerous times, but NO ONE is coming back to me. It is July 2015 and my drawers has not been fixed. No one is coming back to me, no one is following up with me.<br> The products form Cape Gold has a lifetime guarantee. It feels like a lifetime without any communication from them!