Cape Flats Audio Visual

As a long-time guesthouse owner, I'm left scratching my head at times over the way some folks treat our industry. 😕

Take, for instance, our recent encounter with Julayga Alfred from Cape Flats Audio Visual ***) . They reached out earlier this week to book not one, but BOTH of our guest rooms! We had all the necessary details, even their company information, email, and everything needed to send an invoice. Their arrival was set for today.

So, being the gracious hosts we strive to be, I gave them a friendly call about half an hour ago just to confirm their arrival time. But here's the twist - they'd found another place to stay! It was a recent booking, and their company was footing the bill, so we hadn't even expected a deposit yet.

I tried to explain how this sudden change meant lost income for two rooms, but the call was abruptly ended, and I found myself blocked.

Seriously, folks? You come to our charming town and then you treat our hospitality industry like this? 🤷♂️

P'd off! Other guesthouses need to be warned...

#Hospitality #GuesthouseLife #RespectOurIndustry