WJ
Waheba J
1 reviews | Active since Feb 2018
15 Jun 2020, 17:24
Unprofessional-unsympathetic during lockdown
I got a call from a Miss or Mrs A Harris, today, 15/6/20, calling to advise I short pd my bsmart account of R3800.00 with a R800. 00. She said I made arrangements to pay the full amt and the R800.by today. Card purchases will be stopped. I did not appreciate her unprofessional unsympathetic call, during the Covid 19 Lockdown, not even asking for any reason for short pmt. Mrs A Harris, is unprofessional, hve no etiquette and shows no empathy with clients/debtors. Waheba. Jakoet
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Cape Consumers's replyOfficial
18 Jun 2020, 07:52Good day. Our staff are working from home in order to remain operational during the lock down period. Please be patient if our response times are slower than usual. We apologize for any inconvenience caused. We will contact you as soon as possible. The bsmart team
Cape Consumers's reply18 Jun 2020, 07:52
Official
Good day. Our staff are working from home in order to remain operational during the lock down period. Please be patient if our response times are slower than usual. We apologize for any inconvenience caused. We will contact you as soon as possible. The bsmart team