Pathetic/non-existent customer service
Call after call. Email after email and no response. Have been trying to cancel with no success. The costs add up to more than the bonus.
When contacting the call center, it goes to voicemail and no operator is reached.
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Cape Consumers's replyOfficial
08 Sept 2020, 11:17Good day. Our staff are working from home in order to remain operational during the lock down period.Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to make contact with you.The bsmart team
Cape Consumers's reply08 Sept 2020, 11:17
Official
Good day. Our staff are working from home in order to remain operational during the lock down period.Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to make contact with you.The bsmart team