ff
faaiz.the.one faaiz.the.one
1 reviews | Active since Sept 2009
15 Feb 2019, 08:47
No communication of new card delivery
We embarrassingly discovered the our card expire 31 January when we tried to use it on 7 Feb. Cape Consumers did not send any message (sms / email) whatever of where the card was delivered to and then they argue and tell me it is my fault that I was not home when the card sent by registered post. You have to beg them to get a new card from them ... who is the customer here ??? Pathetic card renewal service
Helpful (0)
Replies (2)0
Replies (2)
Cape Consumers's replyOfficial
15 Feb 2019, 10:02Good day
Many thanks for bringing this to our attention.
We will be in contact with you shortly.
Kind regards
bsmart
Many thanks for bringing this to our attention.
We will be in contact with you shortly.
Kind regards
bsmart
Cape Consumers's reply15 Feb 2019, 10:02
Official
Good day
Many thanks for bringing this to our attention.
We will be in contact with you shortly.
Kind regards
bsmart
Many thanks for bringing this to our attention.
We will be in contact with you shortly.
Kind regards
bsmart
Cape Consumers's replyOfficial
27 Feb 2019, 14:42Good Day
With reference to our telephonic conversation today, we are pleased that your query has been resolved.
Many thanks for taking the time to speak with us.
Kind regards
bsmart
With reference to our telephonic conversation today, we are pleased that your query has been resolved.
Many thanks for taking the time to speak with us.
Kind regards
bsmart
Cape Consumers's reply27 Feb 2019, 14:42
Official
Good Day
With reference to our telephonic conversation today, we are pleased that your query has been resolved.
Many thanks for taking the time to speak with us.
Kind regards
bsmart
With reference to our telephonic conversation today, we are pleased that your query has been resolved.
Many thanks for taking the time to speak with us.
Kind regards
bsmart