TM
Tom M
1 reviews | Active since Sept 2020
21 Sept 2020, 09:31
Consultants do not answer the phone !
Monday 21 Sept @ 09:05 Phone *** and phone rings for two minutes, voice message says hold on for consultant. After another two minutes of wasted airtime message says: THE MAILBOX IS FULL. *** you people must catch a wakeup !!! eMails take two days to be answered !!!
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Cape Consumers's replyOfficial
22 Sept 2020, 14:56 Good day. Our staff are working from home in order to remain operational during the lock down period. Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to make contact with you. The bsmart team
Cape Consumers's reply22 Sept 2020, 14:56
Official
Good day. Our staff are working from home in order to remain operational during the lock down period. Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to make contact with you. The bsmart team