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Natalie N
1 reviews | Active since Jul 2019
14 Nov 2020, 07:49
Cape Consumers - Buy Aid
CC is pathetic and really not worth the trouble. I have been with them for as long as I can remember. Every year bonuses are advised at the beginning of November. Today is 14 November. I called CC on 5 November asking when bonuses will be advised. They said 9 November. This did not happen. I called again on 13 November asking and was told that notification had been sent on 7. This was not true. I did not receive any notification nor did a lot of people I know. Today there is STILL no bonus loaded. This is NOT RIGHT. The month closes tomorrow - so what is the use of a bonus? To anyone thinking of joining CC - DO NOT waste your time. I will be cancelling my membership with immediate effect.
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Replies (1)Cape Consumers's replyOfficial
17 Nov 2020, 10:09Good day. Our staff are working from home to remain operational during the lock down period. Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to contact you. The bsmart team
Cape Consumers's reply17 Nov 2020, 10:09
Official
Good day. Our staff are working from home to remain operational during the lock down period. Please allow us to investigate with reference to your dissatisfaction by providing us with your account information to assist us to contact you. The bsmart team
