Bsmart card issues
I was not informed that all the outlets of stores were not linked to bsmart card. I've had embarrising moments where I had for out money because they were not partnering with branch which is misleading. The debit order would be R63 pm even when not using it. A debit order is paid for purchases monthly and yet I have been listed at credit bureau for non payment. The app for this card doesn't give much info. The staff seem to take the issues raised light hearted.
Good day
I would like to thank you for bringing this to our attention.
We value our customers and understand how important it is to offer exceptional service.
Kindly provide me with a contact number in order for me to assist with the above mentioned issue .
Alternatively please give us a call on *** and ask to speak to Kayla the call centre team leader .
Best regards
bsmart team
Best regards,
Good day
I would like to thank you for bringing this to our attention.
We value our customers and understand how important it is to offer exceptional service.
Kindly provide me with a contact number in order for me to assist with the above mentioned issue .
Alternatively please give us a call on *** and ask to speak to Kayla the call centre team leader .
Best regards
bsmart team
Best regards,