Terrible Service from the team at Cape Coastal

Tried booking a holiday home via Shelley, Danielle, even a Tate responded at one point...

The Cape Coastal accommodation website stated that the house in question was available (apparently it wasn't according to Shelley). Why is your website not updated then?? Shelley was very cavalier in her response about how the website is poorly managed. She also advised that the website does not reflect the true indication of which homes are available. I cannot fathom a company whose business is holiday accomodation not have their website updated. I then requested further details from them, waited several days, no feedback. No answer even when trying to call. Messages were read via Whatsapp but to date there has been no response. Extremely unprofessional and terrible service.