Great, friendly service

<p>I went to Capago in Sandton this morning to apply for my visa. I have an internal injury and was not feeling well at all. I was told that my photos didn't comply and staff members were very friendly as they helped me get the correct photos done there, which I greatly appreciated. I was most appreciative, however, of the person who helped me with my application--Charity Sibanda. She could see I was not well and showed deep empathy while trying to process my application rapidly so that I could leave. She was extremely gracious, offering me the possibility of sitting while she went through my documents. I had the wrong information in my documents and she explained kindly how I could use the computers provided to get the documents I needed. She showed great patience even when I became flustered. I was also treated very kindly by the lady who took my finger prints. I am really grateful to Capago for having great staff and the resources available to obtain necessary documents. Thank you for your exceptional service.</p>