Capago should close their business

If I could choose I would have rated them 0 stars. Where to begin: - Their call center is understaffed making you wait sometimes 2h before speaking to someone and hanging up when it's time to close despite that they confirmed they will not - They are not here to help, just tick the box of having a call center. - Staff not trained correctly as they don't know what to do. If as a client you are not aware of their waiting list and you don't explicitly ask to be put on it (despite that my situation was very clear that I needed to be on it) you will not be put on it - The worst: I still don't know if I am able to go to France for applying 7 weeks prior to departure