Beware of Canva

Beware of Canva, the online design tool. Since there is limited functionality on the free version, I paid for Canva Professional. However, they never activated the Professional functionality. This was pointed out to them in ongoing correspondence. After a few months of NOT delivering the professional functionality, I asked them to stop the Canva account and delete it, and to stop charging me. Canva confirmed receipt of the request to stop the account and delete it, but they still continue to charge me.