CHEAPER IS NOT ALWAYS BETTER!!

<p>It's evident that Peter at Canvas 24 has been victimizing alot of his customers in his way of manipulation and incompetence, so I decided to lay it all out...</p> <p>(This is my complaint sent to Daddys Deals customer care)</p> <p>Good day,</p> <p>I would like to bring to your attention the poor customer service I received from Peter at Canvas 24.</p> <p>I purchased a daddys deal last year December (Canvas 24) which included a voucher of R100 which I made use of in early February.<br /> <br />What started out as very efficient service turned into a very frustrating experience the second time around.</p> <p>There is a definite lack of professionalism and keeping the client updated. After numerous calls, emails and sms's I decided to contact Anna at Daddys Deal who very quickly got a response from Peter at Canvas 24. I'm currently waiting for my parcel to be delivered after a lot of frustration. If that does not happen I will have to request a full refund from Canvas 24.</p> <p>I'm definitely not doing business with them again!</p> <p>Regards, Tania <br />____________________________________________<br />(My final enquiry)</p> <p>Hi Peter, <br /> <br />Please send me the copy of the waybill...unfortunately I can't take your word for it?<br />It's a pity I had to contact Anna at customer service to get so much as a response from you. <br /> <br />Regards, <br />Tania <br />____________________________________________<br />(This is Peter's response)</p> <p>HI<br />You may work on insults I don’t. when you get it you will see how ago it was sent. It has the text on it!!<br />I trust there will be an apology from you!!!<br />I had to pay the courier 3 times,1st send, return, 2nd send, more than the cost of theorder, not you , because they could not locate you the first time, is it too much To be truthful to Anna? That is a test a few people pass. Hope you are one of them.<br />____________________________________________</p> <p>Please contact Anna (Daddys Deals) for friendly and efficient customer care. She resolved the issue timeously and I received my parcel within 24 hours. Im very satisfied with how quickly they responded, especially after this terrible experience:)</p>