*****/Theft by Canon SA

Canon SA had a cashback promotion from 1/4/2/2019 - 30/6/2019 where i ordered a product in May 2019. They then were out of stock and i only received my item last week in June 2019, and being busy with month end, I only submitted the invoice couple days after the end of the period and they refuse to refund me my R3,000-00 as they say i don't qualify, but yet, Canon SA was out of stock in providing it on time and after numerous mails with Canon SA, they still refuse to refund me as per the promotion.

This is theft in my eyes as I was not at fault and paying for a very expensive item which Canon was out of stock for 6 weeks should not affect my cashback claim.