Lack of customer service and not happy with printer

#***3. I submitted a request as follows via email dated 15.03.2021

I purchased a Canon TS3150 printer from Pick n Pay hyper. We are having endless problems printing through wifi wireless. PnP suggested I contact Canon.

I have tried the following

For phone:

Turned on bluetooth wifi and location

Opened cannon app and attempted to print

No printer found

On notebook:

Select network button on printer

Attempted to find printer on the list to no avail

I even went and bought a connect cable at an additional cost because the printer did not come with one. Still nothing.

Please can someone assist me in getting my printer to actually work

With thanks

Just automated emails and no real help. What's the point of a help centre with no customer service very unimpressed I don't have transport to return the printer otherwise I would have returned it as its useless to me if the connection does not work.