CANON PRINTER 2540S

I had purchased a Canon Printer/Copier in March 2020 from Unicopy Stationers. The printer was for my personal home use with low volume of usage. The odd scan, copy & print. I had printed a few times & then it started jamming.

I then took it to Unicopy who advised that the printer which was still under warranty was sent to Canon. On further enquiry, I was advised that the printer was to be replaced & Unicopy was awaiting Canon to replace.

The printer was sent to Unicopy on 24 June 2020 & to date not been returned. I've contacted Unicopy to send me all communication with Canon to further follow up. I have not received the requested information.

Disappointing that a reputed company like Canon is unable to replace a basic printer 2540S printer. The reson consumers buy from sucj a company is because of their reputation & service. Unfortunately, this was not to be!!