sR
shelley R
1 reviews | Active since Mar 2014
13 Apr 2021, 16:50
Retailers and customers should stay away from Candy
I have been unable to replace the heating element of my Candy tumble dryer. After a lengthy and exhausting struggle to get an answer, Candy says the part needs to be imported as part of a bulk shipment from Dubai. The after sales service is extremely poor and the corporate culture seems to be one of passing the buck until the customer is too tired to pursue it further. It is important for appliance retailers and potential customers to stay away from this brand. Like the two reviewers before me, I will certainly not buy Candy again. I could easily have purchased a cheaper machine from a brand with proper after-sales service.
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