CANCOM not to be used

I thought the service this Company offers is excellent so I went ahead and used them. Made my payment and waited for any form or sort of communication which I did not receive. After countless of emails I finally got hold of someone on the 15.11.2018, that passed my mail on to a another lady to assist me. I had to sign a document which gave them permission to renew the disc on my behalf. This was now the 20.11.2018 where i was told it would be ready by the next week and couriered to me. On the 26.11.2018 still no disc and I had to follow up again. I was told they should have the disc by thst Wednesday. I received a phone call on the Thursday stating that due to the City I live in, they are ecperiencing problems getting it printed, so their driver in KZN will come and renew it in the town where I live. My disc expired on the 30.11.2018. On the 04.12.2018 still no disc. I was promised this week, only to get a phone call on the 12.12.2018 that the Post Office does not want to print my disc due to my proof of residence. Here is the sad part. No Post Office in Richards Bay renews vehicle license disc, so basically all were lies. Today is the 14.12.2018, I still dont have a disc and I am impatiently waiting for my refund to renew it myself.