YP
YUSUF P

1 reviews | Active since Jun 2020

22 Jun 2020, 14:57

BAD SERVICE FROM CANCOMSA as well as COCT

contacted them 15th June 2020, spoke to Pretty Dzialwa, who ask me to send affidavit giving them permission to collect licence disk on my behalf. Paid online as per COCT website. biggest mistake. they dont answer their phones, dont return calls, dont return emails. i am at a lost at the moment. seriously NO CUSTOMER SERVICE WHATSOEVER.

0
Replies (3)
Cancom
Cancom's reply23 Jun 2020, 09:11
Official
Good Day Mr Yusuf P
Please could you be kind enough to send me your contact details to *** so that I can sort this matter out for you urgently?
Thank you,
Lauren (MD)
YP
YUSUF P's update23 Jun 2020, 09:16
Reviewer Update
Good Morning,
I manage to speak to Sibusiso this morning, who was more then helpful, who also explained to me how Cancom operate and conduct their services. At this point i am satisfied with the current response. the only thing i expect is communication nothing more.
thank you Sibisiso for being so helpful, i am awaiting your response.
Cancom
Cancom's reply23 Jun 2020, 09:28
Official
Good Morning Yusuf
Thank you for responding. I agree that our communication was most definitely lacking here. We assure you that this will not happen again. Please do not hesitate to contact me at my e-mail address should you experience any further issues.
Kind regards, Lauren