EJvR
Erika Jansen van Rensburg
1 reviews | Active since Jan 2018
17 Jan 2018, 10:32
Refuse Refund for substandard product sent
The manager of Can it Refuses to refund us for cosmetic cans that we ordered.
When they arrived they were all just thrown into a box not packed neatly with dividers etc. Due to this the cans got scratched , they also had a slip lid that would cause our product to spill in peoples hand bags. The cans are also thin and substandard quality cheap made in china type for an expensive price.
After the worst customer service numerous phone calls and e-mails we just wanted our money back. So we sent the box back as was sent via courier. And now they refuse to refund us for their ****ty product.
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Replies (2)EJvR
Erika Jansen van Rensburg's updateReviewer Update
17 Jan 2018, 10:48These rights in terms of the Consumer Protection Act, Act 68 of 2008 are:
1.The right to equality:
2.The right to privacy
3.The right to choose
4.The right to disclosure of information
5.The right to fair and responsible marketing
6.The right to a fair and honest dealing
7.The right to fair, just and reasonable terms and conditions; and
8.The right to safe and good quality goods
They were not dealing in terms Number 6 ,7 and 8 of the consumers law .
EJvR
Erika Jansen van Rensburg's update17 Jan 2018, 10:48
Reviewer Update
These rights in terms of the Consumer Protection Act, Act 68 of 2008 are:
1.The right to equality:
2.The right to privacy
3.The right to choose
4.The right to disclosure of information
5.The right to fair and responsible marketing
6.The right to a fair and honest dealing
7.The right to fair, just and reasonable terms and conditions; and
8.The right to safe and good quality goods
They were not dealing in terms Number 6 ,7 and 8 of the consumers law .
EJvR
Erika Jansen van Rensburg's updateReviewer Update
16 Jul 2019, 12:12To date, it has been over a year since our last email with manager Clinton from Can it and we have not received any products nor a refund for the products that we sent back. I would strongly advise you not to do business with Can it.
EJvR
Erika Jansen van Rensburg's update16 Jul 2019, 12:12
Reviewer Update
To date, it has been over a year since our last email with manager Clinton from Can it and we have not received any products nor a refund for the products that we sent back. I would strongly advise you not to do business with Can it.