Kennis Caravans - Disappointing

<p>After much excitement, we were due to receive our 2010 Jurgens Exclusive. On arrival, we noticed that the defects reported to the sales consultant, Jan du Plessis, was not repaired. He was also not there for handover. When inspecting the tents, we noticed that they are dirty. Linda, the operations manager, at Kennis Caravans advised that they sell their caravans with dirty tents. They do not wash them. This means, that when a client buys their caravans, they need to take them home and wash their tents. We have never experienced this. </p> <p> </p> <p>What turned out to be a great experience, was spoiled but people that do not care about customer service. Very disappointed. </p>