AG
Ayden G

1 reviews | Active since Nov 2025

08 Nov 2025, 07:25

Would Not Recommend CampusKey

I would not recommend CampusKey to anyone. The management performs “check-out inspections” that often result in unfair charges to tenants. For example, I was charged for a kettle that was apparently damaged by hard water something entirely beyond a tenant’s control and typically caused by mineral buildup (calcium and lime) in the area’s water supply. Additionally, they impose a R350 “cleaning fee” for non-rebookers which was never stipulated in the contract. When I attempted to raise these issues via email I received no response. Communication with management is poor and the staff can be quite unprofessional and dismissive. If you are expecting to get your full deposit back, DO NOT count on it they will almost certainly find unnecessary deductions. Overall, my experience with CampusKey has been disappointing and I would strongly advise future tenants or students to look elsewhere for accommodation in potchefstroom.

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Replies (1)
CampusKey
CampusKey's reply23 Jan 2026, 11:43
Official
Hello there, Thank you for taking the time to share your feedback with us. We’re really sorry to hear about your experience and the frustration this has caused. Your concerns are important to us, and we’ve shared your message with our management team. They will be in contact with you as soon as possible to better understand what happened and work through this with you.


Best regards,