SM
Siphelo M
1 reviews | Active since Feb 2025
10 Feb 2025, 14:10
Refund not paid by Campuskey Gqeberha
I've been trying to get my deposit back for 2 months now. They do not answer emails or refuse to transfer me to either the manager in Port Elizabeth or finance office, left my whatsapp messages on read, one of their agent dropped the call while I was still speaking, and one time they told me that it is hectic at the office.
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CampusKey's replyOfficial
11 Feb 2025, 12:40We’re really sorry to hear about your experience, and we completely understand how frustrating this must be. This is definitely not the level of service we aim to provide.
We sincerely apologize for the delay and any frustration this has caused. A team member will be in touch with you ASAP to assist with your deposit refund and ensure this is resolved promptly.
Thank you for your patience, and please know that we’re prioritizing this.
We sincerely apologize for the delay and any frustration this has caused. A team member will be in touch with you ASAP to assist with your deposit refund and ensure this is resolved promptly.
Thank you for your patience, and please know that we’re prioritizing this.
CampusKey's reply11 Feb 2025, 12:40
Official
We’re really sorry to hear about your experience, and we completely understand how frustrating this must be. This is definitely not the level of service we aim to provide.
We sincerely apologize for the delay and any frustration this has caused. A team member will be in touch with you ASAP to assist with your deposit refund and ensure this is resolved promptly.
Thank you for your patience, and please know that we’re prioritizing this.
We sincerely apologize for the delay and any frustration this has caused. A team member will be in touch with you ASAP to assist with your deposit refund and ensure this is resolved promptly.
Thank you for your patience, and please know that we’re prioritizing this.