JP
James P

1 reviews | Active since Jan 2023

17 Jan 2024, 18:14

Deposits held unnecessarily.

Communication just stopped after they never repaid deposit after the promised 17 days (which was too long in any event)- yet every month they started begging for money and threatening interest and to kick out the student - ridiculous.

0
Replies (1)
CampusKey
CampusKey's reply01 Feb 2024, 10:22
Official
Hello there,

We appreciate you taking the time to share your concerns. We apologize for any inconvenience you've faced with your deposit refund and the communication process. We sincerely apologize for any inconvenience you've experienced, and we understand your frustration with the issues you've raised. We appreciate you bringing them to our attention, as it helps us identify areas for improvement.

Please can you reach out to our team at *** and provide us with your details and direct contact number so that we can resolve the matter as quickly as possible.