Satisfied Client

Good day<br> <br> I read a previous complaint about this company and person responsible, unfortunately the client sounds sour and complained about numerous things yet no detail.<br> <br> I have been a client of this company for years and never received bad service from Liza. I can understand that there are frustrations but bear in mind that the company besides the broker who delivers the service needs to be considered. As a client I read my policy documents and it clearly explains the excess amounts to be paid in whole should an accident or claim arise. The broker cant be blaimed for wording stock standard on policy documents (excesses). People should read through their documents before writing a review. As a proffessional person in my opinion one submit a bad review after 4 years and only a complaint arose after trying to claim? What about the previous years and service? Try to talk to management and submit a formal complaint to explain your case? Being a client for numerous years one should know procedures and if not should have taken the responsibility to ask.<br> <br> I am certainly not dissatisfied with Campher Brokers or Liza's service and I had numerous unfortunate experiences. <br> <br> Regards<br> <br> Marelize