BH
Barry H

1 reviews | Active since Jun 2015

04 Jun 2015, 18:24

Discontinued goods sold and advertised a curent

Yesterday 03 June 2015 my wife and i purchased a Camp Master family cabin 600 from our local Game store this was done after looking at many tent options we settled on this after seeing the tent on Camp Master web site in the current together with an upgrade to add side panels these were not in stock at the time .<br> today 04 June 2015 i send email to Camp Master requesting how to go about getting the panels and yes they called me back only to tell me the tent is discontinued and panels are no longer available mmmmm the tent is one day old it is still on the shelf at Game and still on the Camp Master web site saying only available at Game <br> i am relay not a happy person R3000 on a tent that i cant get spares or parts for the very next day after i buy it <br> why advertise it on your site as a product this is miss leading the public i would like this sorted out i want the panel kit that you advertise on your site or you can replace the tent with one that has panels i do not want a refund i just want the tent as advertised family 600 and the add on side panels

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Replies (1)
Camp Master
Camp Master's reply05 Jun 2015, 07:23
Official
Hello Barryhorn,

we do apologies for the inconvenience caused here, unfortunately these situations happen when you discontinue a line and are waiting for stock to sell out. We will have our customer service team identify where we can source panels for you and sort this out for you.