RA
Rafieka A

1 reviews | Active since Aug 2010

25 Jan 2017, 16:55

3 man Pop up tent cant fit a doucble matress

<p>I sent a complaint via their website on the 18th of Nov 2016, About my 3 man tent that does not fit a double blow up mattress even though the sales person at Makro assured me it will. Ayanda Thembani rep**** to me on the same day. I was required to send my till slip and a picture of the tent which I sent on the 21st of Nov 2016. I sent another mail to Ayanda on the 1 Dec 2016 to follow up but to reply. Then again on the 12 Jan 2017 and again on the 18th of Jan 2017? No response. Question is how can a 3 man tent not fit a double blow up matress? The sales person misled me and now this tent is useless to me.</p> <p>Can someone please respond to my issue???</p> <p> </p>

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Replies (1)
Camp Master
Camp Master's reply26 Jan 2017, 07:44
Official

Good day Rafieka

Please accept our apology that the agent did not respond back to you.

We will make sure our contact centre makes contact with you today.

Thank you

Camp Master