Cameron Sino SA - Battery Retailer - NO Guarantee & VERY BAD Customer service

I have bought more than 8 batteries from this Geoff guy in the past, generally his service was good & fast. I have now picked up a problem with 1 of 2 Alienware batteries I bought from him. It has been a back an forth for weeks now & I get NO customer service from him. He tells me to do a google search, this is NOT the way to service clients. Do NOT buy his product as it carries no guarantee & his customer service does NOT exist. Take note he also sells on TakeAlot so avoid Cameron Sino products??