Which platform does Cambrilearn respond to as I seem ghosted

Item: CAMBRILEARN ONLINE EDUCATION
Rating: 2
Author: Nomonde J

How to get Cambrilearn to respond to emails, WhatsApp or logged requests on their online platform. I registered my child on the 12th of January but my pay day is the 25th of every month. On the 25th of January I’ve logged request after requests, spoke to my academic advisor and sent emails, sent a WhatsApp message and logged an online request again to have the billing date changed to the 25th to align with pay day and I’ve received zero response…So I just wonder which platform to use to get a response from Cambrilearn I’m beyond frustrated….

Helpful (0)

Replies (3)

CAMBRILEARN ONLINE EDUCATION's replyOfficial

06 Feb 2024, 13:22

Hi Nomonde, thanks for reaching out!

We apologise for your experience thus far. We are passing your details on to the support team and they will be in contact shortly.

We hope to improve your experience going forward.

Kind regards,
Team CambriLearn

CAMBRILEARN ONLINE EDUCATION's reply06 Feb 2024, 13:22

Official

Nomonde J's updateReviewer Update

07 Feb 2024, 14:01

Thanks for your prompt response. I was assisted yesterday and billing date was changed. I now have a contact person for any future which truly makes things easier.

Nomonde J's update07 Feb 2024, 14:01

Reviewer Update

Thanks for your prompt response. I was assisted yesterday and billing date was changed. I now have a contact person for any future which truly makes things easier.

CAMBRILEARN ONLINE EDUCATION's replyOfficial

07 Feb 2024, 14:59

Hi Nomonde, we are so happy we could help and look forward to making your educational journey with us a positive one.

Kind regards,
Team CambriLearn

CAMBRILEARN ONLINE EDUCATION's reply07 Feb 2024, 14:59

Official

Hi Nomonde, we are so happy we could help and look forward to making your educational journey with us a positive one.

Kind regards,
Team CambriLearn