NK
Nazli K
1 reviews | Active since Feb 2013
01 Mar 2022, 10:13
Disappointing first impressions, no longer interested.
I was an interested parent, but I wouldn't recommend Cambrilearn, as their communication platforms are limited. A consutant has to contact you, there is no direct line which you can contact someone to ask your questions. Booked an online Google Meet call, however Chiko the consultant never pitched. Absolutely disappointing. Called the number he provided and no response. First impressions....
Helpful (0)
Replies (2)0
Replies (2)CAMBRILEARN ONLINE EDUCATION's replyOfficial
01 Mar 2022, 17:22Dear Nazli,
We are sorry that our first impression didn't impress. We've escalated your complaint to the relevant team members, and asked Chiko to reach out directly.
We're also working on improving our inbound channels to avoid similar cases in the future.
Regards,
Team CambriLearn
We are sorry that our first impression didn't impress. We've escalated your complaint to the relevant team members, and asked Chiko to reach out directly.
We're also working on improving our inbound channels to avoid similar cases in the future.
Regards,
Team CambriLearn
CAMBRILEARN ONLINE EDUCATION's reply01 Mar 2022, 17:22
Official
Dear Nazli,
We are sorry that our first impression didn't impress. We've escalated your complaint to the relevant team members, and asked Chiko to reach out directly.
We're also working on improving our inbound channels to avoid similar cases in the future.
Regards,
Team CambriLearn
We are sorry that our first impression didn't impress. We've escalated your complaint to the relevant team members, and asked Chiko to reach out directly.
We're also working on improving our inbound channels to avoid similar cases in the future.
Regards,
Team CambriLearn
CAMBRILEARN ONLINE EDUCATION's replyOfficial
02 Mar 2022, 15:50Hi Nazli,
We hope you are well.
Thank you for giving us a second chance and meeting with Chiko yesterday.
Please let us know if you are happy with the way we resolved your complaint and please do not hesitate to reach out to Chiko should you have any queries or concerns.
Regards,
Team CambriLearn
We hope you are well.
Thank you for giving us a second chance and meeting with Chiko yesterday.
Please let us know if you are happy with the way we resolved your complaint and please do not hesitate to reach out to Chiko should you have any queries or concerns.
Regards,
Team CambriLearn
CAMBRILEARN ONLINE EDUCATION's reply02 Mar 2022, 15:50
Official
Hi Nazli,
We hope you are well.
Thank you for giving us a second chance and meeting with Chiko yesterday.
Please let us know if you are happy with the way we resolved your complaint and please do not hesitate to reach out to Chiko should you have any queries or concerns.
Regards,
Team CambriLearn
We hope you are well.
Thank you for giving us a second chance and meeting with Chiko yesterday.
Please let us know if you are happy with the way we resolved your complaint and please do not hesitate to reach out to Chiko should you have any queries or concerns.
Regards,
Team CambriLearn
