unfair treatment

I'm an angry and furious customer, it was on 25/12/18 Christmas day on my way to the zoo as I told my self to quickly grab 6's pack of my Bernini classic, as I opened the fridge took out my beer then closed the fridge I had something falling from the top to my head only to see that it's a light bulb.then one of the staff heard the scream and the falling of something the guy came and picked up the bulb remove it out of the way, I asked for the manager in charge they 1st manager they showed me was @ the kiosk he didn't want to hear my complain he just dismiss us to another manager as he was busy I assume the incident occurred @ 12h:04. The 2nd manager by the name of Sylvia Baloyi asked what happend I explained to her then she called me to the podium then went to check for the footage. when she come back she tells me that she saw the footage on the footage she can see me opening and closing the fridge but not seeing me being hurt by the bulb, and the bulb she can see it falling but not on me. still in pain no solution then now it's 13h:50 when she's called her senior asking about the customer incident form apparently the don't have those forms she filled the staff injury on duty which I'm not part their staff. ok still on the forms the 1st manager talks to the 2nd one telling her that the incident it's not their fault as the fridge is for SAB.so what he was saying I must report this to SAB while them had an agreement with SAB to have that fridge I their premisis. further more time is moving my kids are worried now about me. when the senior was called she tell Sylvia to tell the paramedics to take me to the public hospital.....hello I have a medical aid but must be taken to a government hospital.im still angry about this matter because customers are treated badly in some retailers and it shows that black market customers are treated like Bull...clearly what the promise to their customers it's not occurring.....very disappointed as I saw that the management team are not trained lack of s****s. I was still in their store around 15:00 did not even enjoy my Christmas day